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This study aims to clarify the effects of different patterns of Facebook, Twitter and Instagram usage on user loneliness and well-being in Japan.

Based on responses to a self-report questionnaire in Japan, 155 university students were separated into 4 groups: users of Twitter only, users of Twitter and Facebook, users of Twitter and Instagram and users of all three social media. The effects of social media usage on loneliness and well-being for each group were analysed.

No social media usage effects on loneliness or well-being were detected for those who used only Twitter or both Twitter and Instagram. For those using both Twitter and Facebook, loneliness was reduced when users accessed Twitter and Facebook more frequently but was increased when they posted more tweets. Users of all three social media were lonelier and had lower levels of well-being when they accessed Facebook via PC longer; whereas their their access time of Facebook via smartphones helped them decrease loneliness and improve their levels of well-being.

The findings reported here provide possible explanations for the conflicting results reported in previous research by exploring why users choose different social media platforms to communicate with different groups of friends or acquaintances and different usage patterns that affect their loneliness and well-being.

Education as a weapon in the fight against conflict and violence remains widely debated in policy and academic circles. Against the background of growing political instability in Africa and the central role of the knowledge economy in twenty-first century development, this paper provides three contributions to existing literature. The purpose of this paper is to assess how political stability/non-violence is linked to the incremental, synergy and lifelong learning effects of education.

The authors define lifelong learning as the combined knowledge acquired during primary, secondary and tertiary education. Principal component analysis is used to reduce the dimensions of educational and political indicators. An endogeneity robust dynamic system Generalized Methods of Moments is used for the estimations.

The authors establish three main findings. First, education is a useful weapon in the fight against political instability. Second, there is an incremental effect of education in the transition from secondary to tertiary schools. Third, lifelong learning also has positive and synergy effects. This means that the impact of lifelong learning is higher than the combined independent effects of various educational levels. The empirical evidence is based on 53 African countries for the period 1996-2010.

A plethora of policy implications are discussed, inter alia: how the drive towards increasing the knowledge economy through lifelong learning can be an effective tool in the fight against violence and political insurgency in Africa.

As the continent is nursing knowledge economy ambitions, the paper is original in investigating the determinants of political stability/non-violence from three dimensions of education attainment: the incremental, the lifelong learning and a synergy effect.

This paper aims to assess how entrepreneurship affects knowledge economy (KE) in Africa.

Entrepreneurship is measured by indicators of starting, doing and ending business. The four dimensions of the World Bank’s index of KE are used. Instrumental variable panel-fixed effects are applied on a sample of 53 African countries for the period of 1996-2010.

The following are some of the findings. First, creating an enabling environment for starting business can substantially boost most dimensions of KE. Second, doing business through mechanisms of trade globalization has positive effects from sectors that are not information and communication technology (ICT) and high-tech oriented. Third, the time required to end business has negative effects on KE.

The findings confirm the narrative that the technology in African countries at the moment may be more imitative and adaptive for reverse engineering in ICTs and high-tech products. Given the massive consumption of ICT and high-tech commodities in Africa, the continent has to start thinking of how to participate in the global value chain of producing what it consumes.

This paper has a twofold motivation. First, given the ambitions of African countries of moving towards knowledge-based economies, the line of inquiry is timely. Second, investigating the nexus may have substantial poverty mitigation and sustainable development implications. These entail, inter alia, the development of technology with value-added services; enhancement of existing agricultural practices; promotion of conditions that are essential for competitiveness; and adjustment to globalization challenges.

This article offers a novel approach that brings together management, engineering and organizational behavior. It focuses on the understanding of organizational dynamics in an era of technological change, upholding the importance of organizational agility and of the cultural paradigm in the management of organizations.

In this work, the authors present the conclusions from a set of studies carried out in organizations operating in technical and technological industries. The authors assessed the capabilities of these organizations in terms of operational excellence maturity and its impact on the organizational culture and organizational agility.

Results show the importance of operational excellence either in developing or expanding organizational agility capabilities while reinforcing the cruciality of an excellence-oriented culture to sustain these efforts over time.

Increasingly unstable business environments have led to a growing interest in how to develop and maintain operational excellence in the face of continued and disruptive change. However, this interest has, so far, been advanced with little empirical evidence to support the corresponding predictions. This work offers the first practical evidence that continued focus and optimization of operations, with the right cultural alignment, helps organizations survive and thrive in increasingly volatile, uncertain, complex and ambiguous environments.

Although a great deal of research has focused on the effect of trust on conflict, little research has examined the impact of conflict on trust. The purpose of this paper is to present a model that investigates the relationship between conflict types (task, relationship and process), conflict features (intensity and duration), communication openness (CO) and workplace trust.

Data were collected from 510 employees from public sector organizations. The authors tested the direct effects of the hypothesized links with linear regressions while the mediation effects were tested using the Sobel test. Finally, the authors followed Kenny and Baron's procedure to test the moderation effects.

Results from the regression analyses confirm that conflict features (intensity and duration) fully mediated the link between conflict types (task, relationship and process) and trust, while CO moderated the relationship between conflict features and trust. In addition, prolonged conflict duration was linked with trust. Implications of the findings are discussed.

The study is cross sectional and some of our scales have few items. In future, more robust scales in a longitudinal study should be used to further deepen our understanding of the association between the variables in our model. In addition, we have studied the concept of trust as perceived by the employees without distinguishing between high‐ and low‐trust perceptions. Future studies should compare levels of trust associated with the different types of conflict and especially varying magnitude of conflict intensity (e.g. low, mid and high) at different times.

The study provides new insights into the influence that conflict (task, relationship and process) may have on trust and the moderating role of CO in the link between conflict and trust. The paper also offers a practical assistance to group members and leaders that are interested in building trust especially in the presence of conflict.

The purpose of this paper is to highlight important issues in the study of dysfunctional customer behavior and to provide a research agenda to inspire, guide, and enthuse. Through a critical evaluation of existing research, the aim is to highlight key issues and to present potentially worthy avenues for future study.

In reviewing recent and past advances in the study of customers behaving badly, an overview of existing research into customers behaving badly and addressing issues of terminology and definition is provided. Thereafter, three perspectives that provide the most opportunity and insight in studying the darker side of service dynamics are outlined. This leads to a review of some of the research design and methodological problems and issues that are faced when rigorously studying these issues. Subsequently, the paper devotes a section to the provocative idea that while dysfunctional customer behavior has many negative influences on customers, employees, and service firms, there are actually some positive functions of customers behaving badly.

A research agenda is provided that is believed to identify and discuss a range of projects that comprises not only insightful theoretical contributions but is also practically relevant.

The paper identifies a range of issues about which managers should be aware and proactively manage.

In this article, the authors explore the emotional dimension of the strategies that researchers carry out to foster collaboration within research groups in science.

The authors have carried out fieldwork based on semi-structured interviews with members of high-performance research groups, supported by the analysis of ethnographic observations in the local work contexts of several of these groups.

As a result, the authors start from the representations of the principal investigators interviewed about collaboration, as a dynamic between the individuals involved and the group, to describe two forms of leadership strategies: ego-centered or group. Hence, the authors highlight that the emotional work of IPs consists of combining both strategies by activating and deactivating affection, warmth and spontaneity in interactions. The authors conclude by reviewing the contributions and some potential lines of study.

The main contributions and conclusions must be regarded considering several limitations of our work. First, the authors have focused on high-performance groups, so it would be expected that the research groups that do not have the support of European Research Council (ERC) do not present the observed dynamics. Concerning the analysis, the authors have focused on the link between situational (personal interaction) and organizational scales. Although the authors have attended social factors that imply the structure and changes of the professional sector of science (Whitley, 2000, 2014), future publications will allow the authors to delve into relationships on a broader scale, associating collaboration patterns and discursive positions. The authors will focus on (1) roles and social profiles and (2) features of scientific culture and its recent configuration.

The authors affirm that the emotional field is key to understanding how groups and individuals respond to these profound changes. In their work, scientific professionals do not only act based on rational and instrumental criteria but also driven by habits, affective networks and inertia of their organizational cultures. In this paper, the authors provide theoretical and practical keys to understand the complexity that collaboration creates within research groups as a contradictory reality that consists of a constant movement of individuals and the group.

As many of the interviewees expressed, there are no adequate spaces to learn and reflect on leadership and collaboration in science. The authors are science workers who are responsible for imagining and deciding how the authors want their research groups to function. Institutions must ensure the means so that this task can be carried out. Hopefully, this article will contribute to this irrevocable project.

The authors’ aim is to understand how well-known groups operate in their field, with a high level of resources and productivity, in order to identify and promote cutting-edge strategies in different scientific branches. Moreover, the authors want to recognize the importance of institutional infrastructures. For this reason, giving them a place in the framework of management studies allows to submit this issue to public debate for a wide audience of social scientists. Moreover, this permits to inquire about cross-disciplinary subjects, such as social and organizational psychology, sociology of work, studies about science and management studies.

During the Covid-19 outbreak, universities around the globe were closed or went online due to lockdowns implemented to curb the pandemic's spread. This study aims to examine the changes in Malaysian academics' job and life satisfaction during a testing four-month period, from the beginning of the first Covid-19 lockdown until two months after it ended. It also assesses the impact of affective states and age group on these two constructs.

In this longitudinal study, the authors collected data from 220 academics in Malaysia at three time points in 2020, namely the beginning of the lockdown (April), the end of the lockdown (June) and two months after the lockdown (August). The authors applied multivariate latent growth curve (LGC) modeling to study changes in job satisfaction and life satisfaction. In addition, we added age group, as a time-invariant covariate, as well as positive and negative affect, as two time-varying covariates, to our LGC model. The authors estimated the LGC model using the EQS 6.4 statistical package.

The results show that both job and life satisfaction were stable over time, although their means were below the average. Positive affect was a significant predictor of both types of satisfaction, and age group was a significant predictor of job satisfaction.

The main implication the authors draw from this study is connected to job and life satisfaction's mean values being below average. In line with the affective events theory (AET), the authors recommend paying particular attention to work environment features, such as providing sufficient infrastructure for employees working from home and keeping social relations intact. Especially young academics should receive sufficient support.

The study is one of a limited number that examined longitudinal effects during the Covid-19 pandemic in the domains of human resource management and organizational behavior. Hence, this study expands our knowledge of employees' affect and attitudes during an unprecedented global health crisis, particularly in the under-researched area of the Malaysian higher education sector.